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Delivery & Returns


Delivery Details

Free Delivery on all orders in uk
All standard orders will be received in within 14 working days within England, Wales or Scotland, from date of dispatch.

Europe – £10.00
For countries inside the European Union. Within 14-day Delivery service.

Rest Of The World – £23.99
For countries outside Europe. Within 10-day Delivery service.

Shipping Policy

  • At Jad London we aim to dispatch all orders placed before 12:00 PM GMT on the same working day. Exceptions include orders made on weekends (Friday-Sunday) or UK bank holidays. All orders made on Friday-Sunday and bank holidays will be dispatched on the next working day.
  • You will receive an email confirmation to the email address provided on your order when the order has been dispatched. If you have selected a tracked method of shipping your tracking number will also be supplied.
  • All orders are dispatched through Royal Mail & DHL.
    On some occasions, alternative methods may be used and you will be notified by Jad London if an alternative method is to be provided.
  • All International orders are forwarded on to your National Postal Services once they have been shipped overseas.

    Please note we accept no responsibility for any packages that are not received due to customer error, such as inputting the incorrect/incomplete address details. We recommend you review your order when it is placed to ensure the correct details are inputted before submitting your order.
    If you require a change of details please email us immediately after placing your order at

    We will do our best to amend the order details before shipping.
    Please note: Jad London do not accept responsibility for orders lost in the post.


If for any reason you are not satisfied with the product, please make sure you email us
We do not accept returns or exchanges due to hygiene issues.

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